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Merchants SA (South Africa) - Company Profile   (About Company Profile Pages)

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Overview

Merchants, a Dimension Data Group company, is a provider of bespoke outsource contact centre solutions, operating in South Africa and has a 35 year track record of delivering customers contact centre solutions for a variety of blue chip organisations, globally.
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Company Members

Leigh Aanhuizen MERCHANTS SA
Eugene Merckel Merchants SA (South Africa)
Taryn Jordaan Merchants SA (South Africa)
Pumza Menzi Merchants SA

Industry Champion Comments

Latest Voter Comments - why they want this company to win!
Merchants is an amazing company that puts it's Customers and People at the centre of their business....
October 1, 2018 6:51 PM
Because i believe that Merchants is undoubtedly a contact centre industry champion.
April 20, 2017 8:20 AM
We are the best company to work for. We care and invest in our people.
April 17, 2017 7:47 PM
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Industry Awards We Won!

ContactCenterWorld - Top Ranking Performers Awards World Finals 2018: Ranked #1 for Best Contact Center Support Professional - HR
November 10, 2018 5:01 AM

ContactCenterWorld - Top Ranking Performers Awards World Finals 2018: Ranked #1 for Best Contact Center Support Professional - Workforce Planning
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November 10, 2018 5:01 AM
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Articles

A new business process outsourcing (BPO) survey found that being contacted without permission is among the major frustrations South African consumers experience when dealing with contact centres.
March 1, 2021 5:00 AM
 130 
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We caught up with one of the Top Ranking Performers (www.ContactCenterWorld.com/worldawards) Award winners for an interview on the pride and joy of competing and winning one of these exclusive awards!

Exclusive Interview With Vanie Subramoney fro...

September 24, 2017 5:00 AM
 3975 
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Videos

Raj Wadhwani | ContactCenterWorld.com

awesome gala and awards

February 25, 2021 12:29 PM EST

Clint Waltman | Ec3

Fantastic presentation as usual. Congratulations to your entire team and obviously yourself Raj for pulling off the near-impossible!

February 26, 2021 1:40 AM EST

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Industry Recognition

Below are certificates showcasing industry recognition from ContactCenterWorld.com

Find out more about Recognition
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