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Merchants SA (South Africa) - Company Profile   (About Company Profile Pages)

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Merchants, a Dimension Data Group company, is a provider of bespoke outsource contact centre solutions, operating in South Africa and has a 35 year track record of delivering customers contact centre solutions for a variety of blue chip organisations, globally.
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Company Members

Cheryl Barnett Merchants SA (South Africa)(Verified Admin)
Junaid Anderson Merchants SA (South Africa)
Jerome Kolela Merchants SA (South Africa)
Pule Mnyandu Merchants SA (South Africa)

Industry Champion Comments

Merchants is an amazing company that puts it's Customers and People at the centre of their business....
October 1, 2018 6:51 PM
Because i believe that Merchants is undoubtedly a contact centre industry champion.
April 20, 2017 8:20 AM
We are the best company to work for. We care and invest in our people.
April 17, 2017 7:47 PM
Enter Contact Center Awards

Industry Awards We Won!

ContactCenterWorld - Top Ranking Performers Awards World Finals 2018: Ranked #1 for Best Contact Center Support Professional - HR
November 10, 2018 5:01 AM
ContactCenterWorld - Top Ranking Performers Awards World Finals 2018: Ranked #1 for Best Contact Center Support Professional - Workforce Planning
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November 10, 2018 5:01 AM
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Company News

Leading business process outsourcing (BPO) solutions provider Merchants has unveiled a multimillion-rand Australian offshore business process services (BPS) campaign, iSelect, which will be serviced from Cape Town.
March 15, 2017 3:10 PM
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We caught up with one of the Top Ranking Performers ( Award winners for an interview on the pride and joy of competing and winning one of these exclusive awards!

Exclusive Interview With Vanie Subramoney fro...

September 24, 2017 5:00 AM
Mithum Singh is the Head of Workforce Management for Merchants South Africa. He recently competed and won at the Top Ranking Performers Awards in London, UK. He took home the gold medal in the Best Support Professional - Workforce Panning category an...
September 21, 2016 5:00 AM

Latest Tweets

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Please refer to the response from Merchants regarding the temporary closure of our Johannesburg site.
May 13, 2020 6:18 PM
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Merchants statement 08.05.2020:
May 8, 2020 12:20 PM
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Please refer to the below statement published today.
March 27, 2020 9:23 AM
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Please refer to the below statement published today.
March 25, 2020 4:07 PM
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As we end off 2019, let us carry our values forward as we move into the new year. To 2020! Don't forget to check out our Values video:

December 20, 2019 10:21 AM
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