Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK

Merchants SA (South Africa) - Company Profile   (About Company Profile Pages)

Submit Company Feedback
Request Admin Access to this Page

Overview

Merchants, a Dimension Data Group company, is a provider of bespoke outsource contact centre solutions, operating in South Africa and has a 35 year track record of delivering customers contact centre solutions for a variety of blue chip organisations, globally.
            (add)  
[Vendors: Add a weblink for sales leads]
Become a Member

Company Members

Cheryl Barnett Merchants SA (South Africa)(Verified Admin)
Junaid Anderson Merchants SA (South Africa)
Jerome Kolela Merchants SA (South Africa)
Pule Mnyandu Merchants SA (South Africa)

Industry Champion Comments

Merchants is an amazing company that puts it's Customers and People at the centre of their business....
October 1, 2018 6:51 PM
Because i believe that Merchants is undoubtedly a contact centre industry champion.
April 20, 2017 8:20 AM
We are the best company to work for. We care and invest in our people.
April 17, 2017 7:47 PM
Enter Contact Center Awards

Industry Awards We Won!

ContactCenterWorld - Top Ranking Performers Awards World Finals 2018: Ranked #1 for Best Contact Center Support Professional - HR
November 10, 2018 5:01 AM
ContactCenterWorld - Top Ranking Performers Awards World Finals 2018: Ranked #1 for Best Contact Center Support Professional - Workforce Planning
(view more)

November 10, 2018 5:01 AM
Read More

Company News

Leading business process outsourcing (BPO) solutions provider Merchants has unveiled a multimillion-rand Australian offshore business process services (BPS) campaign, iSelect, which will be serviced from Cape Town.
March 15, 2017 3:10 PM
 1117 
Share
Read More

Articles

We caught up with one of the Top Ranking Performers (www.ContactCenterWorld.com/worldawards) Award winners for an interview on the pride and joy of competing and winning one of these exclusive awards!

Exclusive Interview With Vanie Subramoney fro...

September 24, 2017 5:00 AM
 3799 
Share
Mithum Singh is the Head of Workforce Management for Merchants South Africa. He recently competed and won at the Top Ranking Performers Awards in London, UK. He took home the gold medal in the Best Support Professional - Workforce Panning category an...
September 21, 2016 5:00 AM
 1964 
Share

Latest Tweets

Close Window
Please refer to the response from Merchants regarding the temporary closure of our Johannesburg site. https://www.facebook.com/merchantsdimensiondata/posts/1899752003491102
May 13, 2020 6:18 PM
Close Window
Merchants statement 08.05.2020: https://www.facebook.com/merchantsdimensiondata/posts/1894649644001338
May 8, 2020 12:20 PM
Close Window
Please refer to the below statement published today. https://www.facebook.com/merchantsdimensiondata/posts/1853733058092997
March 27, 2020 9:23 AM
Close Window
Please refer to the below statement published today. https://www.facebook.com/merchantsdimensiondata/posts/1851768738289429
March 25, 2020 4:07 PM
Close Window
As we end off 2019, let us carry our values forward as we move into the new year. To 2020! Don't forget to check out our Values video: https://youtu.be/pJqztzrYEiY

December 20, 2019 10:21 AM
View All

Audio Podcasts

Latest Podcasts

from ContactCenterWorld.Com

Team Building

8/11/2020

Be Prepared!

8/10/2020

Industry Recognition

both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =