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Merchants - Company Profile   (About Company Profile Pages)

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Overview

Merchants, a Dimension Data Group company, is a provider of bespoke outsource contact centre solutions and has a 25 year track record of delivering customers contact centre solutions for a variety of blue chip organisations, globally.
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Cheryl Barnett Merchants SA (South Africa)
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Thokozani Mahlangu Merchants SA (South Africa)
Stephanie Kyster Merchants SA (South Africa)
Nobuhle Ngubane Merchants SA

Industry Champion Comments

Merchants is an amazing company that puts it's Customers and People at the centre of their business....
October 1, 2018 6:51 PM
Because i believe that Merchants is undoubtedly a contact centre industry champion.
April 20, 2017 8:20 AM
We are the best company to work for. We care and invest in our people.
April 17, 2017 7:47 PM
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Company News

Merchants have announced the achievement of a B-BBEE Level 2 status.
February 24, 2020 6:03 AM
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Avaya cloud solution to supercharge global BPO’s growth and its adoption of the latest technologies
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Articles

Airlines using technology to enable their customer experience without losing the human connection are better placed to retain and attract new passengers. What are the technology trends contact centres should be using to improve their CX?
October 23, 2019 5:00 AM
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We caught up with one of the Top Ranking Performers (www.ContactCenterWorld.com/worldawards) Award winners for an interview on the pride and joy of competing and winning one of these exclusive awards!

Exclusive Interview With Vanie Subramoney fro...

September 24, 2017 5:00 AM
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Please refer to the response from Merchants regarding the temporary closure of our Johannesburg site. https://www.facebook.com/merchantsdimensiondata/posts/1899752003491102
May 13, 2020 6:18 PM
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Merchants statement 08.05.2020: https://www.facebook.com/merchantsdimensiondata/posts/1894649644001338
May 8, 2020 12:20 PM
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Please refer to the below statement published today. https://www.facebook.com/merchantsdimensiondata/posts/1853733058092997
March 27, 2020 9:23 AM
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Please refer to the below statement published today. https://www.facebook.com/merchantsdimensiondata/posts/1851768738289429
March 25, 2020 4:07 PM
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As we end off 2019, let us carry our values forward as we move into the new year. To 2020! Don't forget to check out our Values video: https://youtu.be/pJqztzrYEiY

December 20, 2019 10:21 AM
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