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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Moxie Software is a software platform company, originally under the name nGenera Corporation. In September 2010, nGenera changed its name to "Moxie Software". In January 2014, Moxie Software named Rebecca Ward its new president and CEOPlease Login
Using Talisma's CIM solution, every EPSON European contact centre can see the entire interaction history of each customer via the system’s unified view, allowing customers to receive a personalised and informed service. EPSON has since realised the f... September 20, 2007
Today’s increasingly sophisticated online shoppers expect speed and efficiency; tomorrow’s may well expect to share the experience interactively with friends. Sean O’Connell, Director of Marketing, Talisma, highlights how “virtual sales staff” can fa... August 22, 2007