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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Mike Gilpatrick from MSG Management Consulting weighs in on the contact center industry and strides taken in recent history. Is the overall industry better or worse? Are certain industry sectors better than others? Find out in this exclusive intervie... December 11, 2014 5:00 AM