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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
MVA Consulting is an independent customer management and contact centre consultancy which provides effective support to both clients and outsourced contact centre organisations. We support our clients with the following services - Customer Management & Contact Centre Strategy - Procurement & Implementation of Outsourced Contact Centres - Outsourcing Contract & Pricing Analysis, Negotiation and Support - Bid Management, Solution Development & Response Writing - Performance Improvement, Audit/Analysis of Contact Centres - Industry Reports & Analysis - Education & Training
Our focus is on providing straight, factual support to our clients, with clear actions, recommendations and deliverables – many of which we can deliver ourselves. Please Login