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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Founded in 2012, Myfriday is an operational analytics company with a vision to democratize operational data. We guide service enterprises to improve their operational effectiveness by engaging the operational workforce on big data. We believe the last mile employee is the only one who holds the key to better business outcomes, by influencing the decision of a customer or the performance of a machine. Our customers across domains like Retail, Healthcare and Contact Centers have seen tangible benefits ranging from 18% – 26% improvement in operational outcomes within 8 weeks of go live. These outcomes are accomplished through a custom configured solution of real time predictive dashboards, diagnostic insights, prescriptive actions and collaborative campaigns.Please Login (add)