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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
National City Mortgage improves agent performance with Avaya and VPI contact center solution. By having up-to-the-minute statistics, agents can improve their performance, see immediate results and consistently exceed their monthly goals. October 23, 2007 5:00 AM