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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
In the days and weeks after the video of the Baltimore Raven's Ray Rice punching his then-fiancee in an elevator went public, the Austin-based National Domestic Violence Hotline saw caller activity jump to levels rarely seen before. September 22, 2014 5:00 AM