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Overview

Navedas

CSAT.AI was launched by Navedas to transform Customer Experience with automated QA, compliance and real-time insights. CSAT.AI gamifies agent experience providing tools to reduce agent churn.

Navedas has used its years of experience to leverage human expertise in customer service with machine learning/AI to improve Customer Satisfaction and Quality Assurance while reducing costs. Over 60 hardworking individuals make up our team including MBA’s, Engineers, Researchers and other professionals experienced in running businesses while resolving customer service issues.

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