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Overview

Nectar Desk offers cloud-based contact center software for handling inbound and outbound calls with reporting and analytics.


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Articles

This article by Symon Edmonds, Marketing Manager with Nectar Desk in Canada explains how live chat can be used to help improve your call center operations by saving time and money. Learn how to use live chat to your call center's advantage and the be...
April 5, 2017 5:00 AM

Siddharth Sharma | KocharTech

Thanks for posting a good article on live chat to improve customer service in your call center. There are number of few channels emerged wher ...

April 6, 2017 4:32 AM EST
 3108 
This article explains how predictive customer service can improve satisfaction in call centers. We delve into the tactics if predictive customer service to teach you how to address your clients' concerns even before they know they have them.
March 31, 2017 5:00 AM
 2559 

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