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Netcall - Company Profile (About Company Profile Pages)
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Overview
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Seamless customer engagement begins and lasts with Netcall.
Contact centre technology designed with your customers experience in mind, allows you to access data and content where it’s needed using our smart, user-friendly and beautifully designed solutions.
Create a universal queue and consistently manage service delivery across all channels. Join-up your contact centre’s front and back-office systems and deliver integrated automated workflows that promote first contact resolution. Keep customers informed and reduce inbound contact using proactive outbound messaging. Gain quantifiable visibility and control of volatility.
Face each day with confidence, optimise the deployment of your trained and motivated agents. Improve the customer journey with high quality customer interactions, while enjoying lower operating costs.
Netcall is proud to serve over 700 organisations.
Be empowered to deliver superior customer service any time, any place, anywhere.
(add)
Contact centre technology designed with your customers experience in mind, allows you to access data and content where it’s needed using our smart, user-friendly and beautifully designed solutions.
Create a universal queue and consistently manage service delivery across all channels. Join-up your contact centre’s front and back-office systems and deliver integrated automated workflows that promote first contact resolution. Keep customers informed and reduce inbound contact using proactive outbound messaging. Gain quantifiable visibility and control of volatility.
Face each day with confidence, optimise the deployment of your trained and motivated agents. Improve the customer journey with high quality customer interactions, while enjoying lower operating costs.
Netcall is proud to serve over 700 organisations.
Be empowered to deliver superior customer service any time, any place, anywhere.
(add)  | 1 |
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We know how to look after our staff! Our Hemel team are enjoying this months cake day in the sunshine on the lawn #happystaff #sunshine #cakesonthelawn
August 21, 2019 2:54 PM
August 21, 2019 2:54 PM
Industries are changing rapidly. Increased competition means focus is shifting towards #digital #innovation & #CustomerExperience luckily MATS offers the solution to the Top 10 Challenges for utility providers. Find out here https://buff.ly/2YTbs7f #lowcode #digitaltransformation
August 20, 2019 2:28 PM
August 20, 2019 2:28 PM
Interested in partnering with a low-code platform provider? Hear about our new low-code partner network at our webinar on 26th September. Sign up here https://buff.ly/2P4oFq5 #lowcode #DigitalTransformation #innovation #partnernetwork
August 19, 2019 12:47 PM
August 19, 2019 12:47 PM
#5 Top Challenge faced by utilities providers – and how we can help you overcome them. Your digital transformation is slow and you need more agile processes? It needn't be! #lowcode #digitaltransformation #utilities #customerexperience https://buff.ly/2YTbs7f
August 16, 2019 3:05 PM
August 16, 2019 3:05 PM
#4 Top Challenge faced by utilities providers – and how we can help you overcome them. Limited visibility of your customers journey? We can give you a better view! #lowcode #digitaltransformation #utilities #limitedvisibility #customerexperience https://buff.ly/2YTbs7f
August 15, 2019 12:02 PM
August 15, 2019 12:02 PM
