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Netcall - Company Profile (About Company Profile Pages)
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Overview
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Seamless customer engagement begins and lasts with Netcall.
Contact centre technology designed with your customers experience in mind, allows you to access data and content where it’s needed using our smart, user-friendly and beautifully designed solutions.
Create a universal queue and consistently manage service delivery across all channels. Join-up your contact centre’s front and back-office systems and deliver integrated automated workflows that promote first contact resolution. Keep customers informed and reduce inbound contact using proactive outbound messaging. Gain quantifiable visibility and control of volatility.
Face each day with confidence, optimise the deployment of your trained and motivated agents. Improve the customer journey with high quality customer interactions, while enjoying lower operating costs.
Netcall is proud to serve over 700 organisations.
Be empowered to deliver superior customer service any time, any place, anywhere.
(add)
Contact centre technology designed with your customers experience in mind, allows you to access data and content where it’s needed using our smart, user-friendly and beautifully designed solutions.
Create a universal queue and consistently manage service delivery across all channels. Join-up your contact centre’s front and back-office systems and deliver integrated automated workflows that promote first contact resolution. Keep customers informed and reduce inbound contact using proactive outbound messaging. Gain quantifiable visibility and control of volatility.
Face each day with confidence, optimise the deployment of your trained and motivated agents. Improve the customer journey with high quality customer interactions, while enjoying lower operating costs.
Netcall is proud to serve over 700 organisations.
Be empowered to deliver superior customer service any time, any place, anywhere.
(add)  | 1 |
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#Podcast Now Live! Find us on @ApplePodcasts @spreaker @acast @Stitcher @buzzsprout & @SoundCloud #CXAppeal https://buff.ly/2HCC5Vb
April 20, 2018 10:11 AM
April 20, 2018 10:11 AM
We had such a great day yesterday. Thanks to @psfnick @LaverdaJota @Amy_Clifton_218 @RABillington @LynleyM @adammills and all of our attendees! Who is joining us in Manchester? @studiovenues https://engage.netcall.com/innovation-in-action-events.html
April 19, 2018 9:54 AM
April 19, 2018 9:54 AM
#Event Welcome to all of our guests at our #innovationinaction event at @CoinStreet . We are really looking forward to a great day!
April 18, 2018 10:59 AM
April 18, 2018 10:59 AM
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