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NexGen Agency - Company Profile   (About Company Profile Pages)

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Overview

We act as an external customer experience management department, and don’t require much overseeing on your part. Once you update us on your business, goals and objectives, features and roadmap, your custom strategy goes into autopilot mode. From multichannel customer care to social and digital marketing, we create unique action plans, and start handling all the day-to-day work, leaving business owners to focus on growing their business.

When you hire an agency like NexGen, you’re not just hiring a single project manager, copywriter, graphic designer, user interface expert or a brand strategist and ambassador. With an agency relationship, you are getting an entire highly experienced team that will consult with you and become an extension of your company. A complete team to effectively lead your company through the entire customer life-cycle journey. We operate different and more efficient than you typical BPO provider. Period.


http://www.nexgenagency.com
 
             
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Find out about this Award program

Industry Champion

I voted Nexgen Agency because of its goals and visions
April 29, 2017 9:35 PM
Great people to work with and very dedicated in delivering high performance.
February 1, 2017 1:30 AM
Employee
October 20, 2016 1:10 PM

Industry Champion Comments

I voted Nexgen Agency because of its goals and visions
April 29, 2017 9:35 PM
Great people to work with and very dedicated in delivering high performance.
February 1, 2017 1:30 AM
Employee
October 20, 2016 1:10 PM
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Company News

NexGen Agency, a global provider of dynamic customer experience management and social media solutions, is proud to announce a strategic addition to their leadership team.
June 26, 2020 8:53 PM
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Join us this May where the head of our Social Media division, Julie Johnson will be speaking at the ICMI Contact Center Expo. She will be speaking on brand voice and the importance of correctly utilizing social media to give your customers the best experience possible! #icmi

March 4, 2020 5:23 PM
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Consumer metrics are vital to knowing whether your marketing campaign is successful or not. These are the 10 most important metrics that you should look out for to have successful marketing. #ConsumerMetrics #Marketing #Success https://bit.ly/2N0Darw
January 29, 2020 5:59 PM
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If you want your business to grow in 2020, your customer experience must improve. Here are 6 ways to accomplish that and beat your competitors! #CustomerExperience #2020 #BusinessGrowth https://bit.ly/2Qrf2QJ
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What you need to know about understanding outsourcing in 2020. #Outsourcing #2020 #BusinessTips https://bit.ly/2QxtOFH
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A company's online reputation should be a priority and responsibility that affects all departments. #OnlineReputation #Marketing #CustomerExperience https://bit.ly/35xoYN
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