Our next event - seats still available! Book today!
Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
NextSentry offers a new approach that prevents employees from accidentally or maliciously distributing private data or intellectual property to the outside world. ActiveSentry delivers the real-time desktop awareness necessary to protect a company’s sensitive data and ensure that employees follow corporate security policies. ActiveSentry offers unobtrusive desktop monitoring across a broad array of potential distribution methods including email, instant messaging, blogs, file transfer, printing, and removable storage devices such as USB drives, CDs, or iPods.Please Login
This article focuses on the security risks of implicit trust in the call center, why call centers could be facing an insider threat perfect storm to prevent information data leaks to competitors or the outside world, and how to proactively prevent it... May 3, 2007 5:00 AM