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NICE inContact - Company Profile   (About Company Profile Pages)

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NICE inContact works with organizations of all sizes to create customer experiences that create deeper brand loyalty and relationships that last. With NICE inContact CXoneTM, a cloud customer experience platform, we combine Customer Analytics, Omnichannel Routing, Workforce Optimization, Automation and Artificial Intelligence, all on an Open Cloud Foundation to help any company transform every single customer interaction.

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Company Members

Mark Ungerman NICE inContact(Verified Admin)
Chris Morrissey VPI (Voice Print International)
Bob Smith NICE inContact
Annette Miesbach NICE inContact
Chris Bauserman NICE inContact
Brian Mistretta NICE inContact
Mitch Vitullo inContact
Richard Face NICE inContact
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Industry Awards We Won!

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ContactCenterWorld - Top Ranking Performers Awards Americas 2019: Ranked #1 for Best Technology Innovation Award Vendor - Live Agent Support Solution
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May 9, 2019 12:00 AM
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ContactCenterWorld - Top Ranking Performers Awards Americas 2011: Ranked #1 for Best Technology Innovation - Vendor Solution
June 18, 2011
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ContactCenterWorld - Top Ranking Performers Awards Americas 2010: Ranked #1 for Best Technology Innovation - Vendor Solution
June 13, 2010
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ContactCenterWorld - Top Ranking Performers Awards World Finals 2009: Ranked #1 for Best Technology Innovation - Vendor Solution
November 7, 2009
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Company News

USU announces a DEVone ecosystem partnership agreement with NICE inContact.
March 18, 2021 12:12 PM
Spring 2021 release features real-time agent guidance, no-code self-service bots and journey optimization
March 10, 2021 11:37 PM
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There's no denying that customer expectations shifted in 2020. NICE inContact's Gayathri “G3” Krishnamurthy explains why contact centers are set to evolve this year.
January 29, 2021
Annual NICE inContact CX Transformation Benchmark finds more businesses offering chat and text, stronger preference for offering self-service channels including chatbots
November 11, 2020
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