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NICE Systems   (About Company Profile Pages)

NICE (NASDAQ: NICE), is a worldwide provider of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time. Driven by cross-channel and multi-sensor analytics, NICE solutions enable organizations to improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and enhance safety and security. NICE serves over 25,000 organizations in the enterprise and security sectors, representing a variety of sizes and industries in more than 150 countries, and including over 80 of the Fortune 100 companies.

               
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Company News

The Voice Traffic Filter is now available on the NICE CXexchange marketplace, giving customers a tool that rids their voice channel of unwanted calls for maximum agent performance, customer experience, and organizational security.

March 7, 2024 9:45 PM
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Strategic Collaboration Delivers CX for the Retail Industry Through Open-Source Digital Capabilities
February 22, 2024 10:17 AM
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There's no denying that customer expectations shifted in 2020. NICE inContact's Gayathri “G3” Krishnamurthy explains why contact centers are set to evolve this year.
January 29, 2021
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Presenting new insights from CX leaders on 2021 priorities, the survey shows that 79 percent believe agents are performing as well as or better from home
December 14, 2020
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It’s just a couple of shorts week until the 19th annual Customer Contact Week (CCW) event, and...
June 14, 2018
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Editor’s Note: This article was originally published in September 2014 and has been updated to...
May 23, 2018
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