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NICE Systems   (About Company Profile Pages)

NICE (NASDAQ: NICE), is a worldwide provider of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time. Driven by cross-channel and multi-sensor analytics, NICE solutions enable organizations to improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and enhance safety and security. NICE serves over 25,000 organizations in the enterprise and security sectors, representing a variety of sizes and industries in more than 150 countries, and including over 80 of the Fortune 100 companies.

             
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Company Members

Chris Bauserman NICE inContact
(Verified Admin)
Fiona Abiola-Musa NICE Systems(Verified Admin)
Brian Mistretta NICE inContact
Paul Ditmore NICE inContact
Find out about this Award program

Industry Champion

Committed to customer service excellence.
September 6, 2016 12:32 PM
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Company News

CXone will help the Australia-based electricity company deliver better customer support at scale through a breadth of applications and an open API library
September 17, 2020 5:00 AM
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CXone ranks top in both current offering and strategy, earns highest possible scores in 29 of the 33 criteria
August 27, 2020 5:00 AM
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Articles

Study from NICE inContact finds improving the agent experience drives contact center efficiency and customer retention
June 5, 2020 5:00 AM
 855 
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NICE inContact CX Transformation Benchmark finds digital-native use of artificial intelligence, chatbots, and social messaging are shaping modern customer service

December 6, 2019 5:00 AM
 849 
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Latest Tweets

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Great service, safe, productive at-home contact center agents - it’s all possible with [[Blocked Email]], at no charge and in 48-hours. >> https://okt.to/frsxlX #Coronavirus #contactcenter #WFH #CXone #CX #custserv

June 1, 2020 8:59 PM
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You don't need us to tell you that working from home, without physical access to peers and supervisors, is challenging for your contact center employees. #NEVA can help. Find out more by speaking with a [[Blocked Email]] expert. >> https://okt.to/lIkrQX #RPA #WFH #RobotsAreNICE
June 1, 2020 7:00 PM
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WEBINAR TOMORROW: How Intelligent Automation Adds Agility to Create & Manage Remote Contact Center Teams Presented by: Omer Minkara, Aberdeen and Adam Aftergut, NICE Tuesday, June 2nd at 2:00 p.m. EDT LAST CHANCE TO REGISTER >> https://okt.to/G5HDl9 #ContactCenter #WFM #WFH

June 1, 2020 5:00 PM
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Nothing beats practical, hands-one experience, sharpen your automation development skills and let Itay Reiner,our Director of Product Management for NICE’s Advanced Process Automation Line of Business show you how: https://okt.to/i1cDgA #RPA #processautomation #RobotsAreNICE

June 1, 2020 4:28 PM
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Here is another insightful 'face-to-face' blog to meet the people behind our NICE User Group (NUG). Meet Todd Gould, systems admin for Fiserv's NICE Engage system, and our very own NUG Chief Community Officer. >> https://okt.to/yu8Fam #NICEUserGroup  #CX #contactcenter

June 1, 2020 3:23 PM
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