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Noetica - Company Profile   (About Company Profile Pages)

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Overview

Noetica is a software development company specialising in intuitive, user friendly software for contact centres. Our software platform, Synthesys, is a comprehensive package that provides almost everything you will ever need in order to run and manage a successful, effective and efficient call centre operation. Developed over many years and incorporating a wealth of knowledge and experience of the call centre market, Synthesys is designed to reduce reliance on IT and empower the business functions to become autonomous and extremely agile by delivering integrated applications to the agents’ desktop intelligently and in record time.

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Danny Singer Noetica(Verified Admin)
Steven Brooks Noetica Ltd
Fahad Bashir Noetica
Greg Shaw Noetica
Susan Jordan Noetica Ltd
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Industry Awards We Won!

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ContactCenterWorld - Top Ranking Performers Awards EMEA 2023: Ranked #1 for Best Technology Innovation Award Vendor - Live Agent Support Solution
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June 23, 2023 12:00 AM
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ContactCenterWorld - Top Ranking Performers Awards World Finals 2020: Ranked #1 for Best Technology Innovation Award Vendor - Live Agent Support Solution
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February 12, 2021 12:01 AM
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ContactCenterWorld - Top Ranking Performers Awards Americas 2020: Ranked #3 for Best Technology Innovation Award Vendor - Live Agent Support Solution
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October 29, 2020 12:00 AM
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ContactCenterWorld - Top Ranking Performers Awards EMEA 2020: Ranked #1 for Best Technology Innovation Award Vendor - Live Agent Support Solution
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October 16, 2020 12:00 AM
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Company News

Noetica, a British company, developing software products for the global contact centre market, is proud to be announced by ContactCenterWorld - the Global Association for Contact Center & Customer Engagement Best Practices - as a Gold Medal Winner an...
June 29, 2023 10:41 PM
 1083 
Noetica – A British company, developing software products for the global contact centre market, has announced a new partnership with the AI-enabled agent performance platform, MyQualityTeam, to empower contact centres to close skills gaps and optimis...
April 20, 2023 10:43 PM
 729 
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Articles

“As soon as we implemented the new Noetica dialler our productivity went through the roof enabling us to increase our dials and contacts by over 25%. In fact, during one of our busiest months we achieved an astonishing 1.3 million dials.”
Performan...

September 10, 2011
 26945 
ICON Communication Centres - Outsourcing continues to be a topic of particular interest. This outsourcer used a "nearshore" model to make strides with a vast language base and lower costs of operation.
September 24, 2007
 18795 
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