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Noetica - Company Profile   (About Company Profile Pages)

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Overview

Noetica is a software development company specialising in intuitive, user friendly software for contact centres. Our software platform, Synthesys™, is a comprehensive package that provides almost everything you will ever need in order to run and manage a successful, effective and efficient call centre operation. Developed over many years and incorporating a wealth of knowledge and experience of the call centre market, Synthesys™ is designed to reduce reliance on IT and empower the business functions to become autonomous and extremely agile by delivering integrated applications to the agents’ desktop intelligently and in record time.
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Company News

Noetica’s Human Process Automation and voice platform deployed in a private cloud delivers flexibility, scalability and home-working for ResQ

May 12, 2020 4:20 AM
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A British company, developing software products for the global contact centre market, is working with Contact Solutions Limited, to enable its contact centre agents to work from home during the COVID-19 pandemic.
April 7, 2020 2:10 AM
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Articles

“As soon as we implemented the new Noetica dialler our productivity went through the roof enabling us to increase our dials and contacts by over 25%. In fact, during one of our busiest months we achieved an astonishing 1.3 million dials.”
Performan...

September 10, 2011 5:00 AM
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ICON Communication Centres - Outsourcing continues to be a topic of particular interest. This outsourcer used a "nearshore" model to make strides with a vast language base and lower costs of operation.
September 24, 2007 5:00 AM
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Latest Tweets

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A shining example on how a @Noetica_ customer managed to measure up brilliantly to the homeworking challenge raised by the #Covid19 pandemic. Well done to Giles and his team! https://resqcs.co.uk/the-tech-solution-that-enabled-90-of-our-staff-to-work-safely-from-home/
April 7, 2020 1:45 PM
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Join our CEO @DannySinger19 today when he speaks with @rajwadhwani during the COVID-19, Contact Centers & Working From Home - Online Conference https://www.contactcenterworld.com/livestream.aspx?nm=1595944&tk=h5a8f8112&id=d2eabb66-074d-4ee5-b509-d0afdc268bf2&template=false
April 3, 2020 10:06 AM
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Noetica is working with Contact Solutions Limited, to enable its contact centre agents to work from home during the #COVID19 pandemic https://www.noetica.com/news/02-04-2020-news/ #contactcentre @c_s_limited
April 3, 2020 9:53 AM
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Noetica Champions Responsible Outbound Dialling in contact centres with European Patent for Live Person Detection in an Automated Calling System https://contact-centres.com/noetica-responsible-contact-centre-outbound-dialling/ @Noetica_ @DannySinger19 #cctr #contactcentre

March 10, 2020 7:57 AM
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Watch our latest video and discover how @Noetica_ Synthesys is transforming contact centres: http://www.noetica.com/video/ Then come and talk to us @CallCentreEx to find out how it can help you.
March 2, 2020 4:11 PM
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