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Noetica - Company Profile   (About Company Profile Pages)

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Overview

Noetica is a software development company specialising in intuitive, user friendly software for contact centres. Our software platform, Synthesys, is a comprehensive package that provides almost everything you will ever need in order to run and manage a successful, effective and efficient call centre operation. Developed over many years and incorporating a wealth of knowledge and experience of the call centre market, Synthesys is designed to reduce reliance on IT and empower the business functions to become autonomous and extremely agile by delivering integrated applications to the agents’ desktop intelligently and in record time.

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Industry Awards We Won!

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ContactCenterWorld - Top Ranking Performers Awards World Finals 2020: Ranked #1 for Best Technology Innovation Award Vendor - Live Agent Support Solution
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February 12, 2021 5:01 AM
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ContactCenterWorld - Top Ranking Performers Awards Americas 2020: Ranked #3 for Best Technology Innovation Award Vendor - Live Agent Support Solution
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October 29, 2020 5:00 AM
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Company News

Avoira has been named winner of the 2021 UK National Innovation Awards Remote Employee Productive & Performance category. The company received the award with its partner Noetica, a contact centre software house.
May 14, 2021 5:00 AM
 305 
Noetica has announced that its technology is now available as a public cloud service using the Microsoft Azure platform. The Noetica Cloud is deliverable rapidly and flexibly on demand to contact centre operations of all sizes.
November 13, 2020 4:09 AM
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Articles

“As soon as we implemented the new Noetica dialler our productivity went through the roof enabling us to increase our dials and contacts by over 25%. In fact, during one of our busiest months we achieved an astonishing 1.3 million dials.”
Performan...

September 10, 2011 5:00 AM
 25455 
ICON Communication Centres - Outsourcing continues to be a topic of particular interest. This outsourcer used a "nearshore" model to make strides with a vast language base and lower costs of operation.
September 24, 2007 5:00 AM
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