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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Novations is a global professional services firm committed to building human performance through consulting, training, technology, and measurement solutions. In association with Paul Levesque, Novations has developed the Customer Service From The Inside Out program, designed to help business leaders build a more customer-focused culture across their organizations. Please Login
Customer-focused businesses understand that “customer satisfaction” and “employee motivation” are not separate problems with separate remedies, but instead represent a single critical business issue. July 3, 2006 5:00 AM