Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK

Upcoming Events

How To Get Published on ContactCenterWorld.com

HOW TO CELEBRATE INTERNATIONAL CONTACT CENTER WEEK

WORKFORCE MANAGEMENT

ARTIFICIAL INTELLIGENCE AND TECH SOLUTIONS

How To Enter the 2020 Members' Choice Awards - For Vendors

Nuance   (About Company Profile Pages)

Nuance Communications (NASDAQ: NUAN) is a provider of voice and language solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses experience Nuance’s proven applications.

           
Enter Contact Center Awards

Industry Awards We Won!

Close Window
ContactCenterWorld - Top Ranking Performers Awards World Finals 2012: Ranked #3 for Best use of Self-service Technology
November 3, 2012 5:00 AM
Read More

Company News

Telefónica deploys voice biometrics to ensure those most impacted by COVID-19 get priority service in an easy, secure way
June 8, 2020 3:06 PM
 93 
Share
ConvergeOne, a leading global IT services provider of collaboration and digital infrastructure solutions, today announced that Nuance has recognized ConvergeOne with two North American Partner Awards.
March 12, 2020 7:32 AM
 228 
Share
Read More

Articles

Speech recognition, mobility and computer-assisted physician documentation tools are top three investments to optimize EHRs

February 1, 2017 5:00 AM
 1108 
Share
Across industries, from telecom to financial services, there is a need for a more customer-friendly, cost-effective way to greet and route customer care calls to the appropriate agent or automated destination. Many organizations offer so many options...
November 6, 2006 5:00 AM
 20992 
Share
Access All-Industry Social Posts!

Blogs

Close Window
In recent years, organizations large and small have made the customer experience journey a strategic...
September 12, 2019 5:00 AM

Latest Tweets

Close Window
We’re proud to be making smarter and safer #authentication ‘mainstream’ with Nuance’s Gatekeeper #biometrics solution. Check out how we’re doing this for @NAB in the latest write-up from @CSO_Australia https://bit.ly/2XO0InZ
June 1, 2020 10:14 AM
Close Window
Nuance’s Gatekeeper #fraudprevention tech is powering a secure and seamless #customerexperience for @NAB ’s VoiceID. Find out more on @ITnews_au . https://bit.ly/3gvDWde
May 28, 2020 1:49 PM
Close Window
Fast, safe and simple verification while eliminating the need to worry about passwords or security questions. Click through and discover how we successfully improved the #customerexperience and strengthened #security for @NAB : https://bit.ly/2yADNUw #Biometrics

May 27, 2020 12:14 PM
Close Window
Happy Memorial Day! Today we honor the memory of service members and their families who have sacrificed to protect the freedom we enjoy. #MemorialDay #Nuance #LifeatNuance

May 25, 2020 5:04 PM
View All

Audio Podcasts

Latest Podcasts

from ContactCenterWorld.Com
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =