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Observe.AI - Company Profile   (About Company Profile Pages)

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Overview

Observe.AI empowers support representatives in call centers worldwide to become Super Agents and provide exceptional, more human customer service experiences. Founded in 2017, Observe.AI is headquartered in Santa Clara, California with an office in Bangalore, India, and is funded by Nexus Venture Partners, Emergent Ventures and Y Combinator.

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Company News

Observe.AI integrates with Zoom Contact Center to accelerate contact center agent performance and productivity
November 14, 2022 4:47 PM
 237 
Contact centers can now leverage Observe.AI’s expertise in driving business impact from conversation intelligence
September 22, 2022 2:39 PM
 544 
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Articles

Despite adopting AI & automation, 67% of contact centers still rely on manual processes for critical workflows like agent coaching and quality assurance

July 4, 2022
 1663 
85% of Contact Center Leaders are Optimistic That Contact Centers Will Be a Revenue Driver in the Future, and 72% Are Preparing for Growth by Hiring
June 14, 2021
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