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Ocular Technologies - Company Profile   (About Company Profile Pages)

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Overview

Ocular Technologies is a Customer Engagement and Digital Experience solutions provider, with a set of individuals that are experts in understanding, managing, and ultimately ensuring, an optimal customer experience. With a vision of being regarded as an internationally respected leader in the customer engagement market, we strive to have our customers appear as heroes in the eyes of their customers.

With over 16 years’ experience in the customer contact life-cycle space, the team at Ocular creates quantifiable business impact through Intelligent Interaction Management, Robotic Process Automation, Natural Language Processing and Cognitive Analysis & Design, as well as Contact Centre Technologies, Workforce Management & Social Media Integration solutions to the Southern Africa region.


https://www.oculartechnologies.com
 
             
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Pommie Lutchman Ocular Technologies(Verified Admin)
Letacia Singh Ocular Technologies(Verified Admin)
Pommie Lutchman Ocular Technologies
Jay Lutchman Ocular Technologies (Pty) Ltd
Find out about this Award program

Industry Champion

Not only did we manage to develop and successfully implement SA's first pizza bot for the optimized running of our clients CC but set a workable solution/blueprint for AI and chat bots. Many speak AI but not only refer to it in general terms but are ...
October 10, 2019 9:55 AM

Industry Champion Comments

Not only did we manage to develop and successfully implement SA's first pizza bot for the optimized ...
October 10, 2019 9:55 AM
Enter Contact Center Awards

Industry Awards We Won!

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ContactCenterWorld - Top Ranking Performers Awards EMEA 2020: Ranked #1 for Best Technology Innovation Award Vendor - Self-service Solution
October 16, 2020 5:00 AM
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Company News

Ocular Technologies, a South African customer engagement and digital experience solutions provider, has achieved Value-Add Reseller (VAR) status with Genesys, a provider of omni-channel customer experience and contact centre solutions.
November 30, 2019 1:42 AM
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Bright Pattern, a provider of omnichannel cloud contact center software for innovative companies, selected by Ocular Technologies, customer experience provider in South Africa
May 10, 2019 5:00 AM
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Articles

One of the growing trends in the contact centre industry is the move towards voice over Internet protocol (VOlP) as means of reducing costs.
August 29, 2011 5:00 AM
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Latest Tweets

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On this auspicious beautiful Eid Day, Ocular Technologies wishes all celebrating, peace and happiness. May Allah's blessings be with you today and always. #eid2020 #StaySafeStayHealthy

May 25, 2020 7:27 AM
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To all partaking in the holy month of Ramadan, Ocular Technologies wishes you a blessed and peaceful fast.

April 24, 2020 5:32 PM
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Ocular Technologies wishes all those celebrating a very blessed and peaceful Easter 2020. #staysafe #eastertime #Easter2020

April 12, 2020 1:14 PM
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Are you searching for Remote or “Work-from-Home” options for your Contact Centre? Hosted in South Africa, by South Africans, our 100% Cloud Contact Centre O!Connect is the answer for you! #cloud #cloudsolution #covid #workfromhome #remoteworking #contactcentre #callcenters

April 2, 2020 10:36 PM
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Ocular Technologies’ O!Connect Cloud Contact Centre solutions can be used remotely, where work from home agents can seamlessly supplement your current workforce to provide a personalized and effortless experience to your customers virtually.

March 19, 2020 2:22 PM

Instagram

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Call us on 0861 Ocular or simply respond to this post to find out more about our intelligent chatbots! #customerengagement #OcularTechnologies #aiforever #4irarmy #innovation2020 #cxtransformation #conversational #contactcenter #customercontact #ocularai #HelloReimagined #valentinesday2020

February 14, 2020 9:18 AM
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The sun is about to rise to a new decade, Ocular Technologies wishes you and your family a blessed and prosperous new year! May this year mark the begining of a new era were innovation and technology take humans to unimaginable heights and communication is key to societal upliftment. Here's to yesterday's achievements and today's bright future, welcome 2020!#NewDecade #4IR #TechnologyCome'sLive #H...

December 31, 2019 10:05 PM
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