Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
TELL A
FRIEND
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

Chai Domingo
Director, Contact Center
339
Richard Kimber
CEO and Founder
36
Kseniia Kasimova
Chief Marketing Officer
2
Chloe Wang
Digital Marketing Specialist
3

Ocular Technologies - Company Profile   (About Company Profile Pages)

Submit Company Feedback
Request Page Admin Access

Overview

Ocular Technologies is a Customer Engagement and Digital Experience solutions provider, with a set of individuals that are experts in understanding, managing, and ultimately ensuring, an optimal customer experience. With a vision of being regarded as an internationally respected leader in the customer engagement market, we strive to have our customers appear as heroes in the eyes of their customers.

With over 16 years’ experience in the customer contact life-cycle space, the team at Ocular creates quantifiable business impact through Intelligent Interaction Management, Robotic Process Automation, Natural Language Processing and Cognitive Analysis & Design, as well as Contact Centre Technologies, Workforce Management & Social Media Integration solutions to the Southern Africa region.


https://www.oculartechnologies.com
 
             
[Vendors: Add a weblink for sales leads]
Become a Member

Company Members

Letacia Singh Ocular Technologies(Verified Admin)
Pommie Lutchman Ocular Technologies(Verified Admin)
Jay Lutchman Ocular Technologies (Pty) Ltd
Kefilwe Sefemo Ocular Technologies

Industry Champion Comments

Latest Voter Comments - why they want this company to win!
Not only did we manage to develop and successfully implement SA's first pizza bot for the optimized ...
October 10, 2019 9:55 AM
Enter Awards Program

Industry Awards We Won!

Close Window

ContactCenterWorld - Top Ranking Performers Awards World Finals 2020: Ranked #1 for Best Technology Innovation Award Vendor - Self-service Solution
(view more)

February 12, 2021 5:00 AM
Close Window

ContactCenterWorld - Top Ranking Performers Awards EMEA 2020: Ranked #1 for Best Technology Innovation Award Vendor - Self-service Solution
October 16, 2020 5:00 AM
Read More

Company News

Ocular Technologies, a South African customer engagement and digital experience solutions provider, has achieved Value-Add Reseller (VAR) status with Genesys, a provider of omni-channel customer experience and contact centre solutions.
November 30, 2019 1:42 AM
 1053 
Bright Pattern, a provider of omnichannel cloud contact center software for innovative companies, selected by Ocular Technologies, customer experience provider in South Africa
May 10, 2019 5:00 AM
 689 
Read More

Articles

One of the growing trends in the contact centre industry is the move towards voice over Internet protocol (VOlP) as means of reducing costs.
August 29, 2011 5:00 AM
 9081 

Videos

View 2 More Comments

💜

March 2, 2021 9:34 AM EST

Awesome

March 2, 2021 9:35 AM EST

Latest Tweets

both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed = True
session blnCompletedAwardInterestPopup = False
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =