Oi is Brazil’s telecommunications service provider, with a fully integrated nationwide presence and 70 million customers. Oi offers fixed and mobile, broadband, pay TV, data transmission and internet provider services.
Oi has a contact center in Brazil, with 40,000 agents in 10 different locations all over the country.Please Login (add)
Elisangela Rosario Santos with Oi telecommunications in Brazil is considered a veteran of the Top Ranking Performers Awards. Her company claimed a number of gold medals in the Americas Regional Conference. She sat down with ContactCenterWorld.com to ... April 4, 2016 5:00 AM
When it comes to customer service, different parts of the world may have different views on what it constitutes exactly. We asked industry professionals if they had noticed any differences in customer service by people from different cultures. April 6, 2010 5:00 AM