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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
OLISTA (formerly COGNERA), the Service Experience Assurance develops and markets solutions for assuring the quality of mobile data services. OLISTA’s solutions, which are based on its patent-pending TAO (Telecom Assurance Ontology) technology, enable operation and service development managers to identify, resolve and prevent experience problems without prior knowledge of them. This empowers mobile operators to keep up with market demands for new data services without compromising on service quality. Ultimately, it helps increase adoption and usage of datPlease Login
Oren explains how the mobile industry can build on customer relationships by seeking to improve its understanding of the mobile content experience from the end user’s point of view. April 13, 2006 5:00 AM