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Optum is a provider of information and technology-enabled health services business dedicated to helping make the health system work better for everyone. Optum is powering modern health care with nearly 125,000 people worldwide who collaborate to deliver integrated, intelligent solutions that work to modernize the health system and improve overall population health.Please Login (add)
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We wanted to know from contact center professionals their top tips in regards to getting staff members motivated to provide the best possible customer service. Each tip provides wisdom that can help you find the way to excelling in your service leve... May 26, 2010 5:00 AM
Good customer service can really help your business a lot and your business will grow more and be more successful. In order to improve your outsou ...
April 18, 2017 3:32 AM EST
Every contact center has its set of rules and regulations, employees are expected to abide by while they work in office. It implies to their behav ...
We asked industry professionals whether they could recall a really good customer experience they had recently - where they were ‘wowed’ by the service they received. Many of the responses showcase the fact that excellent customer service can still b... April 30, 2010 5:00 AM
First drug approved to treat peanut allergy brings potential relief to the 1 million children in the U.S. who currently suffer from it. See the impact it will have: https://optum.co/rjvsc
May 28, 2020 8:37 PM
You’re not alone if you’re worried about COVID-19. Learning to manage feelings of stress + anxiety is important for maintaining good mental health during times of crisis + uncertainty #MentalHealthMonth#NoteToSelfCarehttps://optum.co/gahxg
May 27, 2020 9:08 PM
When you're worried, someone who can listen and point you toward a solution is invaluable. Meet three nurses meeting this need for folks concerned about #COVID19 : https://optum.co/lkcxz
May 27, 2020 6:12 PM
In celebration of Senior Health and Fitness day, get motivated and moving by taking one of your favorite classes online. Stay healthy and engaged at home. http://spr.ly/6018GDj5s
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