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ContactCenterWorld - Top Ranking Performers Awards World Finals 2017: Ranked #1 for Best Community Spirit
October 28, 2017 5:00 AM
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ContactCenterWorld - Top Ranking Performers Awards World Finals 2017: Ranked #2 for Best Contact Center
October 28, 2017 5:00 AM
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We wanted to know from contact center professionals their top tips in regards to getting staff members motivated to provide the best possible customer service. Each tip provides wisdom that can help you find the way to excelling in your service leve...
May 26, 2010 5:00 AM

Good customer service can really help your business a lot and your business will grow more and be more successful. In order to improve your outsou ...

April 18, 2017 3:32 AM EST

Every contact center has its set of rules and regulations, employees are expected to abide by while they work in office. It implies to their behav ...

April 18, 2017 3:32 AM EST
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We asked industry professionals whether they could recall a really good customer experience they had recently - where they were ‘wowed’ by the service they received. Many of the responses showcase the fact that excellent customer service can still b...
April 30, 2010 5:00 AM
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