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Aymen Ismail
Head of Customer Engagement Solutions
Bruno Mendes

OrecX - Company Profile   (About Company Profile Pages)

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Based in Chicago, OrecX provides open source VoIP and TDM recording solutions.

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Company News

Acquisition expands CallMiner’s technology footprint, enhances its product portfolio, and enables audio and screen capture use cases beyond the contact center
October 19, 2021 8:23 PM
Announced new Oreka RA (Remote Agent) call recording software for at-home and remote-working agents.
October 23, 2020 8:34 PM
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There is a quote that says “a fundamental rule in technology says that whatever can be done will be done.” What does that mean for the contact center industry? Can we expect some jumps in technological innovation over the next few years that could ...
September 4, 2009
This white paper discusses and explains recording of Voice over IP (VoIP) telephony traffic. How can a company deploy VoIP recording with ease and at an affordable price?
April 9, 2008
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Conversational analytics is the name of the game today in the call recording world. According to lea...
March 23, 2023
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Agent compliance infractions can lead to unwanted penalties for your organization. Consider this:


January 27, 2023
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Contact Center Video News

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