Our next event - seats still available! Book today!
Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
We are a network of senior middle managers from the computer/telephony industries with a common interest in the emerging infrastructure of outsourced enterprises. The "outsource element" has been high tech's focus since growth and opportunity have been on the increase. The "group behind the technology" has also been a focus area for process improvement and training providers. This success is because we are still enjoying the early years in the world of outsourced "non-core" company tasks. Organizations are still discovering that their speed of growth and effectiveness on prime objectives can be served well by contracting out certain specialized needs.Please Login