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PCCW Asia
PCCW Teleservices is the successful contact management outsourcing business of its publicly-traded parent company, PCCW Limited. Operating one of Asia's largest 24-hour, multi-channel contact centres via hubs in mainland China, Hong Kong, the Philippines, the USA and Panama, the company designs and implements customer strategies for local and multinational clients globally. PCCW Teleservices offers a wide array of skills in multiple languages to service more than 80 million customer contacts annually. With nearly 20 years of experience in running contact centres, PCCW Teleservices has helped its clients worldwide by providing end-to-end total BPO solutions that meet the sophisticated needs of the local and international business community.
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Industry Champion

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Latest Voter Comments - why they want this company to win!
PCCW is the leading company in telecommunications, technology and outsourcing contact center businesss
March 8, 2017 1:16 AM
Contribute to the growth of Contact Center Industry and recommend the best player to the industry practitioners
February 1, 2017 1:24 AM
PCCW has the most amazing people and solutions that result in very happy clients!!
September 27, 2016 6:45 PM

Industry Champion Comments

Latest Voter Comments - why they want this company to win!
PCCW is the leading company in telecommunications, technology and outsourcing contact center busines...
March 8, 2017 1:16 AM
Contribute to the growth of Contact Center Industry and recommend the best player to the industry pr...
February 1, 2017 1:24 AM
PCCW has the most amazing people and solutions that result in very happy clients!!
September 27, 2016 6:45 PM

Articles

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Great Expectations, High Hopes & Passionate People - A Winning Formula!
Entering the 7th Asia Pacific Top Ranking Performers Conference and Awards (2012) with great expectations and high hopes, we as a company aspired to put the Philippine archipelago in the map of ContactCenterWorld, with a significant industry award th...
September 3, 2012 5:00 AM
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September 16, 2019 2:26 AM
PCCW Solutions wishes you and your family a Happy Mid-Autumn Festival! #midautumnfestival
September 13, 2019 2:46 AM
Learn how PCCW Solutions empowered Mertile Group to transform digitally and improve operational efficiency through SAP Business All-in-One solutions. Full story at http://bit.ly/33Y4368 #communication #logistics #services #digitaltransformation #digital #operationalefficiency

September 11, 2019 3:38 AM
PCCW Solutions #Philippines recently held an #annual #teambuilding in Shercon Resort where employees enjoyed a fun day of team building #activities . The teams had an amazing time and made priceless memories with their fellow #colleagues .

September 9, 2019 3:52 AM
#PCCW Solutions touch rugby team showed great team spirit and cooked up a storm for competitors in the #SwirePropertiesTouchTournament , despite the heavy rainfall and gallant fight. Congratulations to the team for winning second runner-up in the plate division semi-final!

September 3, 2019 7:50 AM

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