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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
People Tech provides a comprehensive and open product suite that allows you to tie any customer interaction and your resources together to better manage your contact center workforce, with reporting and analytic tools to help you meet your business goals. People Tech contact center applications for the contact center offer a better way to target particular customer-interaction issues by delivering a specific combination of capabilities to improve contact center performance. These capabilities include inbound routing, outbound dialing, voice portal, performance management, campaign optimization, KPI and Business Intelligence ReportingPlease Login
Customer management consultancy PeopleTECH has launched a new contact centre evaluation service, that provides a thorough review of a contact centre’s operations before recommending the best measures to improve it. February 24, 2015 5:00 AM