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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Performance Telecom provide bleeding edge hosted call centre technology, providing detailed operational insight across single or disparate operational sites. Our facilities are designed to provide control of call distribution, the flow of an active call and the interaction between caller and agent and then the distribution of information detailed analytics which not only deliver remarkable operational insight but also understanding of the customer experience at individual caller level, delivered in such a way as to encourage and reward agent engagement in every call.Please Login
Brian Hudson From Performance Telecom has an interesting take on what is currently happening within the contact centre industry in the U.K. ContactCentreworld.com recently spent some time with Hudson and he reveals what he thinks are some important i... January 27, 2016 5:00 AM