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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
As an industry that reaches a global market, the future growth and success of contact centers requires that you constantly look at ways to improve your ability to serve customers worldwide. Find out what some industry leaders have planned as part of ... September 3, 2009 5:00 AM
Without challenges to overcome at work, the workday would be mighty dull. But the continuous challenges faced by Contact Center professionals are a true test of the limits they can handle. Find out what Industry professionals believe to be some of ... July 27, 2009 5:00 AM