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PinPoint Research - Company Profile (About Company Profile Pages)

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Overview

PinPoint Research

PinPoint Research is the leader in contact center voice-driven data collection™ and data processing servicing the customer experience (CX) enterprise market. With over 30-years’ experience, PinPoint Research pioneered IVR technology application for consumer survey research. Today, our solutions integrate ASR speech recognition technology driving voice and text analytics solutions through accurate transcription of call center voice recordings.

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