Pivotal Connection, is a customer contact sales/service Consultation firm serving a large range of vertical markets including Cable/Satellite TV, Entertainment, Gaming, Real Estate, Insurance, Political Campaigns, Non-Profit, Consumer Products and Consumer Retail in both Business to Business and Business to Consumer applications.
Key areas of consulting and outsourcing expertise include:
• Inbound Call Center planning, development and launch
• Outbound Sales Center planning, development and launch
• Provide outsourcing options for B2B and B2C inbound/outbound call center support
• Quality Assurance planning and implementation
• Interactive Voice response (IVR) planning and implementation
• Planning and implementation of Call Center Key Performance Indicators (KPI) and Service Level Agreements (SLA).
• Inbound/Outbound Call Center “Check Ups” and “Tune Ups”
• Broadcast Messaging and E-Mail MarketingPlease Login
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Key areas of consulting and outsourcing expertise include:
• Inbound Call Center planning, development and launch
• Outbound Sales Center planning, development and launch
• Provide outsourcing options for B2B and B2C inbound/outbound call center support
• Quality Assurance planning and implementation
• Interactive Voice response (IVR) planning and implementation
• Planning and implementation of Call Center Key Performance Indicators (KPI) and Service Level Agreements (SLA).
• Inbound/Outbound Call Center “Check Ups” and “Tune Ups”
• Broadcast Messaging and E-Mail MarketingPlease Login
CONTACT US
(add)
This company has no Twitter account registered with us.
This company has no Instagram account registered with us.
This company has no Facebook URL registered with us.
This company has no Youtube URL registered with us.
If you work for this company, Facebook, Youtube, Twitter, Instagram, LinkedIn And other company registrations can be managed under membership settings click here
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