TouchPoint Contact Centers, Inc was founded to give businesses an alternative to the traditional call center outsourcing companies. These traditional players treat contact center services like a commodity, and accept high attrition, low skill levels and mediocre service as a necessary evil of contact centers.
Pointel is a Contact Center/CRM solutions provider and system integrator. Genesys premium consulting partner. One of Genesys’ Longest Tenured Partners (14 yrs).
Pointel has successfully completed over 300+ deployments for Fortune 2000 companies. Specialized in implementing contact center solutions using Genesys and other platforms.Please Login (add)