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Strictly Necessary Cookies

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Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Functional Cookies

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Targeting Cookies

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Overview

proceo.consulting

We can help You boost Your business results by:

🔴 Building or developing multi-channel customer care operations

🔴 Improving metrics like Customer Satisfaction, Net Promoter Score (NPS), Customer Effort Score (CES), First Contact Resolution (FCR), Customer Retention rate, Inbound conversions

🔴 Developing Your teams' skills to excel front and back-office operations and Customer relations

🔴 Preparing and executing efficient Voice of the Customer and Customer Advocacy approach

🔴 We will help You manage challenges and risks when changes affect people, operations and technology.

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