Prolog, a provider within the outsourcing of contact centre services industry has achieved significant productivity gains, following implementation of NiceUniverse, a call recording solution and consultancy provided by Business Systems UK Ltd (BSL). Prolog provides a comprehensive range of marketing and customer support services, ranging from warehouse storage, to designing marketing creative and account management. Please Login (add)
According to the research, older call centre agents have a higher aptitude for call centre activity and traditional recruitment methods such as aptitude testing are a weak indicator of subsequent performance. December 1, 2004 5:00 AM
Our versatile #contactcentre agents are fully trained in dealing with complex situations, providing the exceptional service your customers deserve.
July 20, 2018 5:30 PM
Our quality calibration conferences are hosted globally, allowing us to benchmark our work against our clients around the world and maintain the highest levels of customer service and client satisfaction. To find out more, call Stuart Wymant on 07967 554136.
July 20, 2018 12:44 PM
Keen to join the Prolog family? We're looking for a customer relations administrator to start work in our Sherwood Park contact centre. For more information, call Stuart Wymant on 07967 554136.
July 20, 2018 8:59 AM
With over 24 different training courses delivered across a two month-period, our new training initiative Prolog #University has something to help all our colleagues grow and develop. We’re designing personal development programs for every team member to help them succeed.
July 19, 2018 5:01 PM
Congratulations to our great team of 13 runners who took part in their local @CR_UK Pretty Muddy #raceforlife event last month – they raised a fantastic total of £1,500 to support the charity’s research in the fight against cancer. We’re really proud of them all!