When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.
These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.
These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.
These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.
Puzzel (formerly Intelecom) builds on 20 years’ heritage. It was one of the first pioneers to develop a cloud-based contact centre. Puzzel also encompasses leading mobile messaging and mobile payments to deliver a flexible and customisable customer interaction platform to meet the needs of today’s omni-channel and mobile environments. Headquartered in Oslo, Norway, Puzzel employs over 130 people who are all passionate about delivering innovative customer interaction solutions for contact centres and mobile environments.Please Login (add)
Recruiting and onboarding new staff in line with social distancing is uncharted territory, but using cloud contact centre solutions can get you off to a good start. Thomas Rødseth of Puzzel and John Bhairoo of Black & White Recruitment share a five-... August 12, 2020 5:00 AM
Most businesses have felt the effects of COVID-19 in one way or another. Find out how @capitalcitycg was able to adapt to this new 'normal' and swiftly respond to students with help from Puzzel. #CXhttps://bit.ly/2BaZn30e
May 29, 2020 9:05 AM
It’s exciting times at Puzzel as we announce the acquisition of U-WFM, a leading provider of workforce management and optimisation software. Read more here: https://bit.ly/2RH0FIe
April 15, 2020 1:47 PM
The new “must have” in contact centres. Thomas Rødseth @Puzzelsolutions takes a closer look at the 5 benefits of integrated ticketing solutions. Read more: https://bit.ly/2VqWTWk February 27, 2020 8:34 AM
10 well-known Danes are ready to act as your personal alarm clock by calling with a Wake-Up Call about your morning routines. Puzzel cloud based technology helps WWF connecting with a climate-friendly advice. Try it out on: https://www.puzzel.com/dk/wake-up-call/ January 24, 2020 11:22 AM