Overview

QAI is a process consulting and training company helping IT and BPO organizations achieve operational excellence. QAI India has been consulting clients on framework-based models.

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Arka Sengupta India

QAI

Prakash Sharma India

QAI

Ramesh K

QAI GLOBAL

Aditya Bhalla India

QAI Global Service

Articles

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Top Tips For Getting Your Staff To Improve Customer Service

We wanted to know from contact center professionals their top tips in regards to getting staff members motivated to provide the best possible customer service. Each tip provides wisdom that can help you find the way to excelling in your service leve...
May 26, 2010 5:00 AM

	Good customer service can really help your business a lot and your business will grow more and be more successful. In order to improve your outsou ... April 18, 2017 3:32 AM EST
	Every contact center has its set of rules and regulations, employees are expected to abide by while they work in office. It implies to their behav ... April 18, 2017 3:32 AM EST

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Customer Service VS Loyalty

What will make a customer stay with a company? Is it loyalty to the supplier, or the customer service you receive? Perhaps one cannot exist without the other? We asked industry professionals for their opinions.
April 28, 2010 5:00 AM

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General Videos

February 22, 2013 5:00 AM

QUEST 2013 - Quality Engineered Software & Testing Conference

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QAI is proud to host a talk on Design Thinking with Sudhindra V, for corporate leaders and business heads on 27th... http://fb.me/17kf0yzFW
July 26, 2017 1:20 PM

Upcoming USA webinar on "Essential Patterns of Mature Agile Teams" by Bob Galen and Shaun Bradshaw, hosted by... http://fb.me/2dlMrp5d0
July 26, 2017 12:53 PM

Design isn’t just about beauty; it’s about market relevance & meaningful results. Come join QAI, as we conduct... http://fb.me/7cVqAUtYQ
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When design principles are applied to strategy and innovation the success rate for innovation dramatically... http://fb.me/xVk6O1Fp
July 14, 2017 9:59 AM

There has been a 2.5X Average increase in designer to developer ratio in the last half decade. Being literate is... http://fb.me/1pt8fxL4O
July 13, 2017 10:40 AM