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Radish Systems, LLC - Company Profile   (About Company Profile Pages)

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Overview

Radish Systems, LLC improves the way organizations communicate with smart mobile device users through its award-winning ChoiceView ‘Communications-as-a-Service’ technology platform. ChoiceView offers the next generation of multimodal unified communications, allowing visual information to be shared during a phone call with smart mobile device users using ANY phone, ANY network. The results are faster communications, lower operating costs, enhanced user experiences, and higher revenues. ChoiceView is available as a general mobile app on Apple and Android mobile devices; software for live and automated agents in enterprise contact centers as well as for individual PC users; and as a Software Developers Kit for inclusion in third-party mobile apps. Use cases include visual interactive voice response systems (Visual IVR), enhanced customer, patient, and technical support, and improved information exchange.

https://www.radishsystems.com
 
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Industry Champion

Radish ChoiceView helps contact centers improve their AHT, FCR, CX, cSat, and NPS (how is that for acronymns!) through 'voice with visuals' communications.
August 23, 2016 5:41 PM
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Company News

Radish Systems announces the deployment of its ChoiceView Visual IVR (Interactive Voice Response system) at Mile High United Way's 2-1-1 Help Center.
October 11, 2018 8:10 PM
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Expanding its strong leadership team, Radish hires James "Jim" Zavorski...
September 19, 2017 5:00 AM
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Latest Tweets

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ChoiceView fills the #telehealth gap between an ordinary phone call and a video teleconference. It works with automated systems, doctors and healthcare personnel. Learn more at http://ow.ly/7fNC50zUigM . #telemedicine #covid19pandemic #cx #contactcenter #ivr #amazonconnect #twilio
May 30, 2020 2:12 AM
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ChoiceView turns voice-only calls into multimedia "voice and visual" calls for doctors, help desk personnel and contact centers. It's free and easy to use. Get ChoiceView at https://pages.awscloud.com/partner-connect.html?partner-name=0010L00001mbH4AQAU&languages= and learn more at https://amazonconnect.radishsystems.com . #cx #contactcenter #ivr #amazonconnect
April 20, 2020 1:24 PM
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ChoiceView turns voice-only calls into multimedia "voice and visual" calls for doctors, help desk personnel and contact centers. It's free and easy to use. There's no complex setup or integration required. Get ChoiceView at http://ow.ly/Lxlw50ziRv6 and learn more at…
April 20, 2020 1:15 PM
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There's a new way to improve COVID hotlines to make them better than a voice-only call without going all the way to a video call. See how it works for doctors, help desk personnel, and live agents. http://ow.ly/69L350ze1DX #cx #contactcenter #ivr #amazonconnect
April 14, 2020 6:43 PM
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See predictions on IT trends for 2025 and learn why @ChoiceView is the super glue for #AmazonConnect and mobile apps like @Dosecast to dramatically and easily enhance customer engagement. https://www.radishsystems.com/2020/01/super-glue-choiceview-and-dynamite/ . #cx #contactcenter #ivr

January 23, 2020 1:56 PM
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