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Overview

Raya Contact Center an ISO 9001 certified call center in Egypt acts as an outsourcing partner helping companies to enhance prospecting, customer acquisition, customer care & customer value growth with greater cost efficiency and risk mitigation. Raya provides full scope of outsourced in/outbound contact center services and best practices in Egypt, Middle East, USA & UK. Raya serves with over 900 multilingual agents Global Fortune 500 clients.
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Company News

Raya Contact Centre, a Business Process Outsourcing service provider with contact centres in the UAE, Egypt and Poland, has announced that it has successfully enabled its entire contact centre workforce to work remotely.
March 18, 2020 4:11 AM
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Raya Contact Center, the Egyptian provider of comprehensive business process outsourcing (BPO) service, announced signing a long-term lease agreement to rent a 8,400 sqm semi-finished facility in West-Cairo’s Smart Village business park.
September 26, 2018 2:02 AM
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#RCC wishes you all a blessed Eid Fitr with your loved ones, closer yet maintaining social distancing.​ #HomeIsASafetyZone #RemoteBPO #SafeBPO #BeOnTopOfBusiness#StayHome #StaySafe

May 21, 2020 1:56 PM
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We are honored to announce that #RCC is supporting the Chamber of Information Technology & Telecommunications through implementing and handling #COVID19 's contact center for the industrial sector. We will be available 24/7 to receive your inquiries through CIT hotline 15413.

May 5, 2020 2:12 PM
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Working remotely haven't effected our employee's efficiency to serve your business. ​ We make sure to meet your daily requirements with prompt actions. ​ We're on top of things!

April 6, 2020 3:24 PM
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#RCC turned Egypt into a niche regional hub for innovation and technologies to all international companies and major industries, equipping them with the most recent solutions in the BPO world.

March 25, 2020 5:55 PM
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Our State of Art site is a second home for our success partners!Raya Contact Center's state of art site is equipped with all required facilities to make our employees lives a whole lot easier, starting from a lush gym all the way to a private pharmacy and specialized- cafeteria

March 15, 2020 4:16 PM

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Borders got nothing on #RCC! ​

Raya Contact Center serves over than 100+ clients including global fortune 100 in several continents including Europe, Africa and the Middle east.

February 24, 2020 12:29 PM
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سعداء بانضمامنا في فعاليات ملتقى الشارقة لمراكز الاتصال، برعاية و حضور الشيخ سلطان بن احمد القاسمي \"رئيس مجلس الشارقة للإعلام\". We are delighted to be part of Sharjah forum for contact centers under the patronage and in the presence of H.E Sheikh Sultan bin Ahmed Al Qasimi “Chairman of Sharjah Media Council”

February 17, 2020 1:26 PM
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