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ResponseTap - Company Profile   (About Company Profile Pages)

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Overview

Established in 2008, ResponseTap is a Call Intelligence specialist, with offices in Manchester, London and the USA. With more than 2,200 worldwide clients, the company continues to be run by its two founders Richard Hamnett and Ross Fobian, with investment from Eden Ventures, Beringea and Enterprise Ventures.

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A survey conducted among more than 1,000 UK households has revealed that 40 per cent of people would be prepared to pay more for their insurance policy if purchasing it over the phone was as quick and easy as buying online.
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Industry headlines have been recently dominated with talk of 'robots' and Artificial Intelligence changing the workplace, not least the operation of Contact Centres.
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