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Salesforce.com delivers software-as-service offering a family of on demand solutions for integrated sales force automation, campaign management, customer service and support, and document and file management to help companies meet the complex challenges of global customer communication. The company has introduced sforce, a new service that will change how applications are built as significantly as salesforce.com changed how applications are delivered.

             
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A Vancouver tech firm best known for its e-commerce platform is up to a little commerce of its own.
September 9, 2020 12:22 AM
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Offerings bring together Salesforce Work.com's Workplace Command Center--including wellness monitoring and manual contact tracing--with the CVS Health Return Ready(SM) flexible COVID-19 testing solution
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93% of decision-makers in India say their companyโ€™s customer service must transform in order to stay competitive

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In the UK IDC forecasts 17,202 new jobs created by 2021 as a result of AI in CRM.

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