Our Prestigious 2018 Global Contact Center, Customer Service and Help Desk Awards close for entry soon!
If you want to represent the BEST in your nation in the 13th annual awards make sure your entries are submitted by 15th January 2018* (or 31st Jan if you are a corporate member or go for the premium award program)FIND OUT MORE
* note entry dates are based on where your center is located
Scicom is one of the largest contact centre outsourcing service providers in Malaysia, having provided services for some of the largest global MNC’s in the world. We have experience in all areas of contact centre operations, including outsource and in-source operations, training, consulting, quality management and certification services.Scicom currently manages customer interactions in 40 languages, covering over 89 countries and delivering "Total Customer Delight" to over 40 million customers worldwide.Please Login (add)
State-run SriLankan Airlines said its global call centre has been upgraded, with operations being handed over to Scicom, a Malaysia-based firm that is already servicing companies in Sri Lanka. September 9, 2016 5:00 AM
Over the last 20-30 years, multinationals have centred their expansion plans on the west. But with these markets reaching saturation point, growth will need to come from elsewhere, and the focus is now on the Asia-Pacific region. June 10, 2003 5:00 AM