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Scicom - Company Profile   (About Company Profile Pages)

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Overview

Scicom is one of the largest contact centre outsourcing service providers in Malaysia, having provided services for some of the largest global MNC’s in the world. We have experience in all areas of contact centre operations, including outsource and in-source operations, training, consulting, quality management and certification services.Scicom currently manages customer interactions in 40 languages, covering over 89 countries and delivering "Total Customer Delight" to over 40 million customers worldwide.

https://scicom-intl.com
 
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Industry Champion

Scicom's BPO business group specialises in multi-lingual, omni-channel premium customer care with special focus on Asian and Mid-East languages plus English (although also supporting most other languages). Scicom has provided such services to many G...
August 31, 2019 4:12 AM
I have learned everything that I need to.know about managing in.a.contact center in.Scicom. Great Leaders with great skills provided all the guidance & knowldege for the employees to shine in their roles. The company also provided BTEC courses for th...
September 6, 2016 2:25 AM
SCICOM (MSC) Bhd is the best :)
August 23, 2016 4:02 AM

Industry Champion Comments

Scicom's BPO business group specialises in multi-lingual, omni-channel premium customer care with sp...
August 31, 2019 4:12 AM
I have learned everything that I need to.know about managing in.a.contact center in.Scicom. Great Le...
September 6, 2016 2:25 AM
SCICOM (MSC) Bhd is the best :)
August 23, 2016 4:02 AM
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Articles

Kent Yearsley, CEO at SCICOM discusses the future of outsourcing, and the different cultural barriers people come arcoss.
June 13, 2003 5:00 AM
 25659 
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Over the last 20-30 years, multinationals have centred their expansion plans on the west. But with
these markets reaching saturation point, growth will need to come from elsewhere, and the focus is now on the Asia-Pacific region.

June 10, 2003 5:00 AM
 24498 
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