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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Scope International (M) Sdn Bhd (Standard Chartered Scope International) is the Standard Chartered Group’s Global Technology & Operations hub. A wholly owned subsidiary of Standard Chartered Bank, United Kingdom, Standard Chartered Scope International is the first Global Shared Services Centre (GSSC) of an international bank in Malaysia. The GSSC forms a critical component, enabling superior customer service by leveraging on scale and efficiency. The GSSC has evolved from being a cost-effective venture for the Group to becoming an integral part of its operations. Standard Chartered Scope International was established in 2001 and now provides a multitude of services to Standard Chartered Bank which has presence in more than 70 markets worldwide. The centre provides dedicated world-class technology, software and system development, information technology support services, banking operations and customer care capability to the bank in more than 70 countries. It now houses one of the largest software development centres in Malaysia, International Software Centre Malaysia and has a total workforce of more than 4,700 people. Standard CharPlease Login (add)