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Scotiabank Group- Jamaica - Company Profile   (About Company Profile Pages)

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Scotiabank is one of Jamaica's leading financial institutions with a customer base of approximately 1 million clients. Our energies are focused on individual customers, employees, shareholders, and on building a strong community presence. We have over 40 branches across the Island and the Scotia Group is comprised of core banking business, insurance and investment subsidiaries as well as a building society (mortgage company). The Regional Contact Centre provides world class service to all our Scotiabank customers across the English Caribbean region to help increase customer loyalty and improve sales performance of Scotiabank. We provide integrated customer service and sales support to our retail and small business banking customers, by offering 24/7 telephone and electronic customer service support as well as proactive cross-sales offers.
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Darren Ward Scotiabank Group- Jamaica
Sheila Segree-White Bank of Nova Scotia Jamaica Ltd.
Dwayne Jones Scotiabank Jamaica
Valerie Patterson Scotiabank Group- Jamaica
Mekeisha Hudson Scotiabank Group- Jamaica
Simone-Marie Burton Scotiabank Jamaica
Andrew Swearing Scotiabank Group- Jamaica
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Industry Awards We Won!

ContactCenterWorld - Top Ranking Performers Awards World Finals 2012: Ranked #1 for Best Contact Center Sales Professional
November 3, 2012
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ContactCenterWorld - Top Ranking Performers Awards World Finals 2012: Ranked #4 for Best Contact Center
November 3, 2012

ContactCenterWorld - Top Ranking Performers Awards Americas 2012: Ranked #2 for Best Customer Service Professional
June 22, 2012

ContactCenterWorld - Top Ranking Performers Awards Americas 2012: Ranked #1 for Best Contact Center Sales Professional
June 22, 2012
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