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Scotiabank - Company Profile   (About Company Profile Pages)

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Overview

At Scotiabank Atlantic Contact Centre, our success truly depends on our greatest resource – our people. We are motivated by integrity, respect, commitment, insight and a contagious can-do-spirit and we are proud to foster a culture that is based on our community and teamwork. Our success as a premier financial institution depends on each and every employee that represents us. Our commitment to our employees provides us with a competitive edge; it contributes to customer and employee satisfaction, helps us meet our shareholder expectations and broadens our community relationships. We are a leading financial institution that believes in the power of our people. Our people are our core business because they are the reason why our customers choose to bank with Scotiabank. We care, we invest and our people are empowered to do the job. We at the Atlantic Contact Centre own the franchise so we work very hard at building our brand. We live by our philosophy of One Team….One Goal.
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Company Members

Vivian Li Bank of Nova Scotia
Kenneth Farrell Scotiabank Jamaica
Reuben Canagaratnam Scotiabank Group- Jamaica
Sheila Segree-White Bank of Nova Scotia Jamaica Ltd.
Enter Contact Center Awards

Industry Awards We Won!

ContactCenterWorld - Top Ranking Performers Awards World Finals 2012: Ranked #1 for Best Contact Center Sales Professional
November 3, 2012 5:00 AM
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ContactCenterWorld - Top Ranking Performers Awards World Finals 2012: Ranked #4 for Best Contact Center
November 3, 2012 5:00 AM
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Company News

Scotiabank confirmed in an email to Seaway News on Thursday, Nov. 21 that it planned to close its call centre in Cornwall, the Cornwall Contact Centre, in 2020.
November 27, 2019 2:28 AM
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Scotiabank's technical help desk and support centre for business banking customers, Client Services & Solutions (CS&S), has achieved Contact Centre World Class CX Certification by SQM Group for customer service excellence.
February 4, 2019 7:38 PM
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Articles

If you could suddenly open up the accounts and go on a spending spree for your center, what are some of the first changes you would make? We wanted to know some of the items industry professionals had listed in their dream books, and here are some o...
September 7, 2009 5:00 AM
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Sometimes success is determined by one thing alone, and that one item can make or break a company. Every company has at least one determining factor, but what would happen if multiple factors were implemented by one company? Want to learn about a v...
August 28, 2009 5:00 AM
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