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Serenova - Company Profile   (About Company Profile Pages)

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Overview

Serenova simplifies every aspect of the customer experience, from front office to back, to make life easier for you, your customers and your employees. Our customer-focused brands achieve brighter interactions, deeper insights, and more meaningful outcomes with Serenova’s always-on, highly secure, true multi-tenant and instantly scalable Contact Center as a Service (CCaaS) platform, CxEngage. Headquartered in Austin, Texas, Serenova has operations in California, Canada, the United Kingdom and Australia/New Zealand.

https://serenova.com
 
             
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Industry Champion Comments

Latest Voter Comments - why they want this company to win!
Great company with the best customer service!
May 24, 2017 3:42 AM
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Company News

B2B SaaS veterans Josh Kivenko and Rick Froehlich join Lifesize executive team to lead global go-to-market strategy for unified cloud communications company
June 23, 2020 9:38 PM
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Serenova, a leading contact center-as-a-service (CCaaS) and workforce optimization (WFO) solution provider, today announced it has entered into a partnership with Fuze, a leading cloud-based unified communications (UCaaS) provider for the modern glob...
June 10, 2020 3:24 AM
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Articles

77% of Respondents Report Bad Customer Experiences within the Last Year
May 1, 2019 5:00 AM
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77% of Respondents Report Bad Customer Experiences within the Last Year

March 27, 2019 5:00 AM
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Raj Wadhwani | ContactCenterWorld.com

awesome gala and awards

February 25, 2021 12:29 PM EST

Clint Waltman | Ec3

Fantastic presentation as usual. Congratulations to your entire team and obviously yourself Raj for pulling off the near-impossible!

February 26, 2021 1:40 AM EST

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