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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Service Hero announces that Kuwaitis and males are still the most critical and least loyal customers in Kuwait for the third year in-a-row, scoring lower in customer satisfaction and loyalty levels than females, Arabs and non-Arab consumers. January 29, 2013 5:00 AM
Based on 10,000 submissions, Service Hero survey reveals that turn-around in customer service quality by mobile operators, ISPs and car service, all of which showed the biggest customer satisfaction improvement across surveyed industry categories January 22, 2013 5:00 AM