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Servion - Company Profile   (About Company Profile Pages)

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Overview

For more than 25 years, Servion has been trusted by customer-centric brands for architecting, implementing, and managing Contact Centers and Customer Experience (CX) solutions. Servion delivers complete solutions for businesses to innovate in providing digital experiences using the best available technologies while maximizing their existing investments.

Our 800 CX professionals apply their passion and deep domain expertise to the entire build-run-optimize solution lifecycle. Servion has helped 600 enterprises across the globe deliver great experiences to their customers, partners, and employees.


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Company News

This partnership aims to engage with mid-market and enterprise customers, deliver customer engagement solutions, and improve the overall CX.
January 16, 2024 11:30 PM
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The Cisco Powered™ Services certification for Cisco Webex Contact Center and Cloud Calling assures managed services from a proven partner backed by an enterprise-class service-level agreement.
June 16, 2023 2:32 PM
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With so many companies providing different services, the range in quality customer service must be just as diverse. We wanted to know which industry sectors provided great service and which ones were poor, so we asked industry professionals for the...
April 29, 2010
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In your opinion, do you believe the customer service you get today from other companies is better or worse than it was say 5 years ago? We asked contact center professionals for their views on this question, as they would know the state of customer s...
April 27, 2010
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Service expectations are evolving faster than most contact centers can keep up. Customers want pers...
January 17, 2022 12:00 PM
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The proliferation of cloud software, changing customer behaviors and expectations, and the pressure...
January 10, 2022 1:33 AM
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