When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.
These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.
These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.
These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.
Servion Global Solutions enables business transformation for enterprises in the area of customer experience management (CEM). Over the past two decades, Servion has evolved from being a single channel (voice) interaction expert to being an industry pioneer in omnichannel customer experience. Servion manages over 10 billion customer interactions annually across 60 countries in 6 continents. Servion’s CX experts, based in USA, UK, UAE, Singapore, and India, deliver measurable outcomes through consulting, technology implementations and domain-specific IP platforms.Please Login (add)
Servion’s array of certifications uniquely positions the company to offer any Cisco Contact Center solution to companies of all sizes, deployed on any combination of on-premises, hosted or cloud infrastructure. October 24, 2019 8:12 AM
With so many companies providing different services, the range in quality customer service must be just as diverse. We wanted to know which industry sectors provided great service and which ones were poor, so we asked industry professionals for the... April 29, 2010 5:00 AM
In your opinion, do you believe the customer service you get today from other companies is better or worse than it was say 5 years ago? We asked contact center professionals for their views on this question, as they would know the state of customer s... April 27, 2010 5:00 AM
Join us for a Lunch & Learn webinar with Zack Taylor from Cisco and Laurent Philonenko from Servion Global Solutions as they outline the best practices for migrating your contact center to the cloud. https://lnkd.in/gPXWU4s
The COVID-19 pandemic could change working patterns as organisations are forced to adopt remote working. Here are the 5 Recommendations from Laurent Philonenko (CEO, Servion Global Solutions) to make Work from Home Contact Centers more Effective. https://lnkd.in/fSXNAUp