Overview

Sharpen is a cloud native contact center platform that enables customer experience teams to establish a better relationship with their customers. This global platform eliminates costly on premises hardware, increases agent efficiency and makes customers happier through frictionless interactions. Sharpen is committed to building a global community of companies who believe that a happy customer is a loyal brand advocate waiting to happen.

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Christine Holley Sharpen

Demitrious Emery United States

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Sally Mellinger United States

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November 9, 2018 5:00 AM

Vibrant Credit Union Uses Sharpen to Make Banking Better

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When your agents have a positive experience at work, it translates to a better customer experience. We're serving up 8 ways a better AX makes a better CX [Read on] #AgentFirst #custserv #cctr #cx http://bit.ly/2H9jctY
January 17, 2019 3:01 PM

It’s time to get real about coaching. Download our guide with seven actionable tips to kick-start your new coaching methods. #custserv #cctr #cx http://bit.ly/2ziPqMb
January 16, 2019 3:00 PM

Happy customers give your business longevity. They boost your reputation and have a lifetime value up to 10 times the amount of a one-time customer. They’re more likely to become repeat purchasers and [Read on] #AgentFirst #custserv #cctr #cx http://bit.ly/2HdV0a3
January 15, 2019 3:00 PM

When you have the magic blend of fulfillment at work and at home, you bring your whole self to work and radiate positivity down to your agents. Learn how to prioritize your time for a better 2019. [Read on] #AgentFirst #custserv #cctr #cx http://bit.ly/2VIHU7Z
January 10, 2019 3:00 PM

Learn how you can coach and develop your agents while still prioritizing efficiency and effectiveness in your call center. [Read how] #AgentFirst #custserv #cctr #cx http://bit.ly/2QzpuCF
January 9, 2019 7:00 PM