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Sharpen
Sharpen is a cloud native contact center platform that enables customer experience teams to establish a better relationship with their customers. This global platform eliminates costly on premises hardware, increases agent efficiency and makes customers happier through frictionless interactions. Sharpen is committed to building a global community of companies who believe that a happy customer is a loyal brand advocate waiting to happen.
             
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Sharpen Launches Consultant Liaison Program
Marsha Bailey to Oversee Global Initiative
November 20, 2019 11:33 AM
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How Global Company Dorel Juvenile Mastered Omni-channel Consumer Care
Since implementing Sharpen Technologies' omni-channel platform, Dorel Juvenile has experienced a 32 percent gain in ROI and saved in overall contact center costs.
May 30, 2018 5:00 AM
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Constant buzz about “happy employees, happy customers” floats around the CX industry for a reason. The bottom line? Investing in your employees builds your business. [Read on] #AgentFirst #custserv #cctr #cx http://bit.ly/33VZSGX
December 6, 2019 2:00 PM
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What you need to create a people-centric culture today while scaling automation for tomorrow. Join us on Dec. 5th for a free webinar to learn what steps to take when implementing a successful omnichannel experience. #AgentFirst #custserv #cctr #cx http://go.sharpencx.com/Dec5webinar
November 27, 2019 3:01 PM
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Learn the 2020 call center trends you need to know to create customer experience strategies that work next year. [Read on] #AgentFirst #custserv #cctr #cx http://bit.ly/2QRNt3R
November 26, 2019 3:01 PM
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This week at the @SCTCconsultants conference we launched our Consultant Liaison Program with @MarshaLBailey at the helm. We’re excited to grow our relationships with consultants and add to the value they bring to clients. #sctc19 #AgentFirst #cctr #cx https://go.sharpencx.com/clp
November 21, 2019 5:34 PM
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We’re thrilled to announce SharpenDB, the latest addition to our contact center platform. Learn how the flexible tool gives you deeper insights and helps companies realize their goals of unifying data across systems. #AgentFirst #custserv #cctr #cx http://bit.ly/2QyJSHL
November 20, 2019 6:44 PM

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Sharpenites take @IMS! We’re at the track today watching cars zip by for #fastfriday. What a great month to be in Indy! #ThisIsMay
May 17, 2019 7:36 PM
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It’s World Down Syndrome Day and we’re marking it in style! .

#GoLayla #worlddownsyndromeday #worldsownsyndromeday2019 #wdsd19 #lotsofsocks #leavenoonebehind
#Sharpen
March 21, 2019 6:13 PM

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