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Sharpen - Company Profile   (About Company Profile Pages)

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Overview

Sharpen is a cloud native contact center platform that enables customer experience teams to establish a better relationship with their customers. This global platform eliminates costly on premises hardware, increases agent efficiency and makes customers happier through frictionless interactions. Sharpen is committed to building a global community of companies who believe that a happy customer is a loyal brand advocate waiting to happen.

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Company Members

Kelly Keane Sharpen(Verified Admin)
Marsha Bailey Sharpen(Verified Admin)
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Company News

Sharpen Technologies, developers of the agent-first omnichannel cloud contact center platform, was recognized by Frost & Sullivan with the 2021 Customer Value Leadership Award in the North American contact center performance management market.
November 4, 2021 7:44 PM
 117 
Sharpen Technologies, developers of the agent-first, omnichannel, cloud contact center platform, signed a Master Agent Agreement with PlanetOne
October 20, 2021 2:57 PM
 147 
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Articles

Since implementing Sharpen Technologies' omni-channel platform, Dorel Juvenile has experienced a 32 percent gain in ROI and saved in overall contact center costs.
May 30, 2018 5:00 AM
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