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Overview

Shell Business Operations Cape Town
SBO Cape Town is a multi-cultural centre, language-driven with more than five nationalities represented. We are a client-facing operation for Shell's Offer-to-Cash business. We service South Africa (SA), Belgium, the Netherlands, France, Luxembourg and Canada in their respective time zones.
As an operation based in SA, we are a member of the local Business Process Outsourcing Network which enables us to leverage shared learnings in this sector. SA is an award winning BPO & O destination, having won the National Outsourcing Association (UK) and European Outsourcing Association, Offshoring Destination of the Year Awards in 2012 and 2013.
As part of recognising the work performed in our centre, we form part of the prestigious BPeSA industry awards. For 2014, four of our employees have been nominated in various categories with the 5th nomination being for our centre’s workplace wellness programme.

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Customer Engagement agency Edit, part of Kin + Carta, has secured the Shell Global Fleet Solutions CRM account following a competitive four-way pitch.
March 19, 2019 7:05 PM
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A community in India’s COVID-19 lockdown. Residents and migrant workers in need of health care. Learn how one doctor and his team, funded by Shell, are trying to help.
May 28, 2020 3:03 PM
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From a 3D printer to the front line. Meet the doctor being protected against #COVID19 by a snorkelling mask… with a difference. Read more:
May 27, 2020 4:12 PM
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We’ve diverted resources to make isopropyl alcohol at the @Shell_Pernis refinery and donated 2.5 million litres to the Dutch health-care sector. Work continues at the plant, with new safety procedures in place. More on our response to #COVID19 : https://go.shell.com/2zjYDYA

May 22, 2020 3:03 PM
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Together with @Equinor and @Total , we have decided to invest in the Northern Lights project in Norway. Carbon capture and storage is a crucial technology to help society thrive through the energy transition. Find out more: https://go.shell.com/2Z3zTyp #CCS #CCUS
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