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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Based in Phoenix Arizona, Singo provides Software-as-a-Service contact management solution to clients across three continents. Singo offers a VoIP Native, web-hosted, multi-site capable phone system with integrated inbound skills-based routing (ACD), predictive outbound, call recording, IVR, agent monitoring, automated dialing and PBX functions. Please Login
In order to remain competitive in this market, today’s call centers must effectively handle different modes of contact while containing costs, improving agent efficiencies, and delivering high-quality interactions. Using the Distributed model that Ad... September 5, 2011 5:00 AM